Xin Loong Trendy

Enquiry: +6 05-253 4941 or This email address is being protected from spambots. You need JavaScript enabled to view it.

FAQ

When will I receive my goodies?

It takes 3-7 business days and varies depending on the logistic company.

 

What payments methods are accepted?

Currently we only accept online wire transfer. That is, we will make shipment after payment is made. Credit Card will be implemented in the future.

 

Is my customer information secure and private?

Xin Loong Trendy does not and will not disclose or share customer information with any other company, third party or affiliate. Your delivery details are stored securely and handled by relevant Xin Loong Trendy only.

 

I can't find what I'm looking for?

If you've tried browsing the categories and can’t find what you're after, try searching through the search facility using various keywords. Or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with a description and we'll let you know if we have it and where you can find it on the web site.

 

Is there a Xin Loong Trendy Outlet?

Our store located at Theatre Street, Ipoh. You may find more information at Store Locator.

 

Can I add items to my order?

Whilst shopping on the web site and at any time through the check out you can add and subtract items from your shopping cart. If you have already placed your order and paid for the goods, it is most likely too late to add items to your order. Orders are printed out as soon as received and sent for picking and packing. Most orders are fully picked and packed within the first day and boxed and sent to the dispatch warehouse.

 

Can I cancel my order?

Whilst shopping on the web site and at any time through the check out you can add and subtract items from your order. If you have already placed your order and paid for the goods, it is most likely too late to add items to your order. Orders are printed out as soon as received and sent for picking and packing. Most orders are fully picked and packed within the first day and boxed and sent to the dispatch warehouse. However, if your items have not been processed, we will issue you a full refund.

 

Can I return my order?

If you’re not absolutely delighted with your sparkly goodies we will happily except returns (terms apply). Please see the returns policy for instructions.

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About Us

Xin Loong Trendy Sdn. Bhd. formerly known as Kedai Alat-alat Jahitan has been established in 1983. We are dealing with wholesale (local and regional) and retail in this emerging market.

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